FREQUENTLY ASKED QUESTIONS

What are PIER 39’s hours of operation?
 
PIER 39’s operating hours change seasonally.
 
How much does it cost to get into PIER 39?
 
PIER 39 is not a gated attraction and therefore there is no price for admission.
 
Is there parking at PIER 39?
 
Parking is located in the PIER 39 Garage directly across the street.   Validated parking is available when you dine at any of PIER 39's 13 full-service restaurants.  Receive one-hour of free parking when dining before 6 PM and two hours free when dining after 6 PM.
 
Do you have a "Lost and Found?"
 
“Lost and Found” is located at the PIER 39 Security Booth next to the Entrance Plaza.
 
Do you have luggage storage available?
 
The California Welcome Center that is located on level two at PIER 39 has luggage storage between the hours of 10 AM to 6 PM . The cost is $5 per bag.
 
There are no lockers available on the property.
 
Is PIER 39 handicap accessible?
 
PIER 39 is an accessible facility. Access areas for disabled visitors include ramps and six elevators to the second level. TTY phones are available.
 
What public transportation can I take to PIER 39?
 
Please view page 3 of our downloadable map with directions and public transportation options. To build a step-by-step guide from anywhere in the Bay Area on public transportation, visit PIER 39's Popular Destinations page on 511 Transit.
 
How can I coordinate a private party, treasure hunt or other event at PIER 39?
 
See our Parties page.
 
What is the weather going to be like at PIER 39? 
 
Please visit NBC Bay Area’s Weather page.
 
Are pets allowed on PIER 39?
 
PIER 39 allows leashed pets outdoors in the common area of the property.
  
Can you recommend hotels and lodging?
 
Here are a few helpful resources:
SanFrancisco.com
Fisherman’s Wharf Community Benefit District
 
Do you have information on San Francisco?
 
Please visit the San Francisco Convention & Visitor's Bureau web site.
 
Where can I find information about California?
 
The California Welcome Center is the official state of California Visitor Information Center for the San Francisco Bay Area. The Center's staff will be happy to assist you with your travel needs. The CWC is located on Level 2 at PIER 39 and is open from 10am - 6pm. Call 415.981.1280 or visit the official California Welcome Center website.
 
For more information, visit the California Division of Tourism web site.
 
Is there a special offer for AAA members?
 
Yes, the AAA Show Your Card and Save Program. Present your AAA membership card and valid picture identification at the California Welcome Center at PIER 39 to receive your free PIER 39 Fun Pack which includes dozens of discount offers to PIER 39 shops, restaurants and attractions.   As a AAA member you’ll receive 20% off at participating PIER 39 restaurants. Offer valid through December 31, 2009.