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Frequently Asked Questions

What are PIER 39’s hours of operation?

PIER 39’s operating hours change seasonally.  Click here for the current operating hours.

How much does it cost to get into PIER 39?

PIER 39 is not a gated attraction and therefore there is no price for admission.

Is there parking at PIER 39?

Yes.  Parking is located in the PIER 39 Garage directly across the street from our Entrance. For all parking information, including current discounts, click here.

Do you have a “Lost and Found?”

Lost and Found is located at the PIER 39 Security Booth next to the Entrance Plaza. They can be reached at 415.705.5544

Do you have luggage storage available?

PIER 39 does not offer luggage storage.

Is PIER 39 an accessible facility?

PIER 39 is an accessible facility. Access areas for disabled visitors include ramps and six elevators to the second level.

What public transportation can I take to PIER 39?

Click here for public transportation information.

What is the weather going to be like at PIER 39?

The San Francisco climate can change very quickly, so we suggest you dress in layers to accommodate both warm and cold weather. Click here to see the local weather forecast from weather.com.

Are pets allowed on PIER 39?

Please do not bring pets or other animals, with the exception of leashed service animals trained to provide assistance to guests with disabilities and/or in the company of persons claiming to be a trainer of a service animal, onto PIER 39 property.

Can you recommend hotels and lodging?

Call the California Welcome Center at 415.981.1280 or visit the following resources:
San Francisco Travel Association
California Welcome Center
The Fisherman’s Wharf Community Benefit District

Do you have information on San Francisco?

For more information about San Francisco, please visit San Francisco Travel Association’s website.

Where can I find information about California?

The California Welcome Center, the official state visitor center in San Francisco, provides valuable information on what to see and do in San Francisco. The Center is located on Level 2 of PIER 39 and is open daily from 11am to 5pm (excluding Thanksgiving and Christmas Day). Tour information, hotel reservations and a phone charging station are also available. Tickets to local performances can also be purchased inside the California Welcome Center. For more information, visit the Visit California or California Welcome Center websites, or call 415.716.1423.

How can I become part of PIER 39’s Musician Program?

To get more information about joining PIER 39’s year-round Musician Program, please contact PIER 39 Musician Program Coordinator Owen Baker-Flynn at owen@ob-f.com. If you are interested in a one-time group performance, please call 415.981.5500.

How do I become part of PIER 39’s Street Performer Program?

To get more information about joining PIER 39’s Street Performer Program, please contact PIER 39 Street Performer Program Coordinator Scott Meltzer at scottm@comedyindustries.com.